CAI
A global technology services firm is seeking a Bilingual Service Desk Analyst for a full-time remote role. You'll provide technical support and excellent customer service in both French and English. Key responsibilities include troubleshooting, documenting issues, and exceeding customer expectations. The ideal candidate has at least 6 months of experience in a Service Desk or technical support position, with strong problem-solving skills and attention to detail. This position offers $18 per hour plus benefits including medical, dental, and vision insurance.
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