Bilingual Remote Service Desk Analyst (French/English)

A technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support. This full-time, remote position requires proficiency in both English and French, with at least 6 months of customer service experience. Responsibilities include troubleshooting technical issues, ensuring customer satisfaction, and documenting all interactions. The role is primarily remote with a specific night shift schedule. The expected pay is $18 per hour plus a language bonus, along with benefit packages including medical and retirement options. #J-18808-Ljbffr