Bilingual Remote Service Desk Analyst (French/English)

A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 support. This full-time, remote position requires minimum 6 months' experience in technical support and customer service, with a strong emphasis on problem-solving and communication skills. The role involves troubleshooting various issues, ensuring excellent service delivery, and maintaining accurate documentation. Ideal candidates possess a high school diploma and are bilingual in English and French. #J-18808-Ljbffr