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Product Specialist

US Conec, Ltd., Hickory, North Carolina, United States, 28601

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Engineering Innovation. Precision Plastics. Powering AI.

USConec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today’s most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At USConec, you’ll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.

Product Specialist Overview Perform tactical functions associated with planning, implementing, and managing assigned US Conec product lines. This role supports product data management within ERP, forecasting, product launches and changes, pricing analysis, and marketing initiatives. The Product Specialist provides day-to-day product support to internal teams and external customers while partnering closely with Product Management, Operations, Sales, and Engineering.

Responsibilities

Maintain a high level of expertise in the commercial and technical aspects of assigned product lines

Provide daily tactical and longer-term strategic support to Product Managers

Support Operations on commercial aspects of assigned product lines

Analyze sales and market trends by product, customer, region, and application; provide recommendations on new products, pricing, and cost strategies

Maintain and manage product data, forecasts, safety stock, and supply chain requirements within the US Conec ERP system

Analyze pricing data and maintain price curves with guidance from Product Management

Maintain competitive technical and commercial product databases

Coordinate and manage new product releases and product change notifications

Analyze import and export data for duty implications and coordinate drawback payments with U.S. Department of Homeland Security

Maintain working knowledge of optical fiber and cable, single-fiber and multi-fiber connectors, and data center and service provider network architectures

Assist with trade shows, website content, and marketing or promotional initiatives

Support Applications Engineering and Account Management during customer training and technical engagements

Additional duties and/or travel may be required based on business needs

Must Haves

Bachelor’s degree or equivalent experience

1–3 years of experience in the fiber optic industry or related field

Strong analytical skills with proficiency in Microsoft Excel for data analysis and reporting

Proficiency with Microsoft Word and PowerPoint

Ability to analyze sales, pricing, and market data and communicate insights effectively

Strong interpersonal, verbal, written, and presentation skills

Ability to work cross-functionally with Product Management, Sales, Operations, and Engineering

Nice to Haves

Technical or engineering degree

Knowledge of fiber optic cable, connectors, and related hardware products

Experience working with ERP systems in a manufacturing environment

Exposure to product launches, product change management, or pricing analysis

Experience supporting customer training or technical sales activities

Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.

US Conec is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics.

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