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Carrington

Remote Mortgage Advocate - Complaint Resolution

Carrington, Montgomery, Alabama, United States, 36136

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A leading mortgage service provider is looking for a Mortgage Customer Service Advocate to work remotely. You will resolve escalated customer complaints received through various communication channels, ensuring compliance with all guidelines and regulations. The ideal candidate will possess strong analytical, verbal, and written skills, and have three to five years of experience in a legal customer complaint environment, along with residential mortgage servicing. This role offers a competitive pay range of $35.00-$40.00 per hour plus annual bonus. #J-18808-Ljbffr