Carrington
Remote Mortgage Advocate - Complaint Resolution
Carrington, Des Moines, Iowa, United States, 50319
A leading mortgage services company is seeking a Mortgage Customer Service Advocate to work remotely. This role requires resolving escalated customer complaints and maintaining compliance with regulations. Candidates should have 3-5 years of experience in a legal customer complaint environment with residential mortgage servicing. Strong analytical, communication, and organizational skills are essential, alongside a high school diploma (Bachelor’s preferred). Comprehensive benefits and a supportive working environment are offered.
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