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Weber State University

Enrollment Specialist

Weber State University, Salt Lake City, Utah, United States

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Equal Opportunity Statement Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information Position Title: Enrollment Specialist

Requisition Number: S02262P

Position Category: Staff

Campus Location: Weber State University - Ogden, UT

Hours per week: 40

Months per year: 12

Pay Grade: N24

FLSA: Non-Exempt

Job Summary The Enrollment Specialist serves as a certifying official and subject matter expert in the administration of VA education benefits. This position is responsible for independently managing complex compliance functions, ensuring institutional adherence to federal and state regulations, and providing strategic guidance to internal stakeholders. The Enrollment Specialist exercises a high degree of judgment and autonomy in decision‑making, policy interpretation, and procedural development to support veteran student success and institutional accountability. The position provides additional training, coaching and oversight of student and part‑time certifying officials.

The Enrollment Specialist will be required to complete and maintain necessary VA training and certifications.

Key Responsibilities Enrollment Certification & Compliance Oversight

Independently certify VA education benefits for eligible students, ensuring strict alignment with approved academic programs and regulatory requirements.

Conduct advanced audits of student enrollment, academic progress, and conduct to determine continued eligibility; initiate and report probation, termination, or disciplinary actions as required.

Serve as the primary liaison to the VA Education Liaison Representative (ELR) and State Approving Agency (SAA), proactively communicating substantive changes to programs, policies, and staff assignments.

Identify and resolve systemic barriers to timely and accurate reporting; esc‑… recommend corrective actions to MASC Director.

Records Management & Regulatory Audits

Oversee the secure maintenance and integrity of VA student records, including certification documentation, academic evaluations, financial data, and enrollment agreements. Maintain strict compliance with FERPA regulations.

Ensure institutional readiness for federal and state audits by implementing robust documentation protocols and conducting periodic internal reviews.

Develop and enforce data privacy standards and retention schedules in accordance with VA and institutional policies.

Monitor, interpret, and disseminate updates to federal and state regulations, VA advisories, and bulletins; assess institutional impact and recommend policy adjustments.

Lead training initiatives for staff and faculty on compliance requirements, certification procedures, and veteran support services.

Attend state and national‑level VA conferences to maintain expert‑level knowledge of institutional academic programs, approval criteria, and student conduct policies; advise leadership on programmatic changes affecting VA eligibility.

Student Advocacy, Access & Strategic Support

Provide high‑level advising to veteran students on benefit eligibility, application processes, and institutional responsibilities.

Resolve escalated issues related to payment discrepancies, benefit interruptions, and academic standing; coordinate with financial aid, registrar, and academic departments to ensure resolution.

Develop and implement outreach strategies to promote awareness of available resources, foster student engagement, and improve retention among VA beneficiaries.

Required Qualifications

High School Diploma or equivalent.

One year of related experience or a combination of education and experience.

Preferred Qualifications

Experience with VA rules and regulations as it applies to VA Educational Benefits.

Knowledge of the various VA chapters of benefits and requirements.

Familiarity with the Family Education Rights and Privacy Act (FERPA) and Personal Identifying Information (PII) safeguards.

Knowledge of Banner Student System and higher education registration/records/accounting operations and procedures.

Ability to work effectively under pressure and resolve issues amid frequent interruptions.

Strong understanding of registration databases, word processing, and Google Workspace.

Strong written and verbal communication skills.

Background Check Criminal background check required as a condition of employment.

Benefits Summary WSU offers a generous benefits package that includes medical, dental, long‑term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Job Dates Job Open Date: 01/16/2026

Review Date: 01/26/2026

Job Close Date: Open Until Filled; Yes

Application Instructions For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain the average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete.

Screening of applications will begin January 26, 2026. The position will remain open until filled.

To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references.

Physical Requirements Physical Activity of this position:

• Grasping. Applying pressure to an object with the fingers and palm. • Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. • Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. • Ability to receive detailed information with or without assistance. • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements of this position: Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.

Visual Acuity Requirements including color, depth perception and field of vision: Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. Required to have visual acuity to operate motor vehicles and/or heavy equipment. Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services,) or to make general observations of facilities or structures (i.e., security guard, inspection).

The conditions the worker will be subject to in this position: None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

How did you hear about this employment opportunity?

jobs.weber.edu

KSL

Chronicle of Higher Education

Higher Ed Jobs

Agency Referral

Personal Referral

Internal Job Posting

Advertisement/Publication

Other web advertisement

Other

Do you have or have you ever been issued a W# by Weber State University? Yes or No. (Open Ended Question)

What is the highest level of education attained?

GED

High School Diploma

Associates Degree

Bachelors Degree

Masters Degree

PHD

How many years of experience do you have in this type of position?

0-1

1-3

3-5

5-7

7+

How many years of Administrative support experience do you have?

0-2

3-5

6-9

10 or more

Please describe any previous experience you have working in a customer service environment. (Open Ended Question)

Please describe in detail how your background and experience would be applicable for this position in a College/University setting. (Open Ended Question)

Tell us how you maintain constant performance while under time and work load pressures. (Open Ended Question)

Do you have experience working with servicemembers or do you have a military‑affiliation? If so, please describe your experience and affiliation. (Open Ended Question)

Are you bilingual (English and Spanish)?

Yes

No

Documents Needed to Apply Required Documents

Resume

Cover Letter

List of References with Contact Info

Optional Documents

Philosophy Statement

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