Training Shops LLC
Benefits
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Summary We are seeking an experienced polished, customer‑focused Leasing Professional to join our team at a luxury residential community in downtown Columbus. This role is responsible for delivering a five‑star leasing experience, supporting residents and prospects with professionalism, and helping maintain strong occupancy and retention. The ideal candidate is personable, organized, confident, and thrives in a fast‑paced, hospitality‑driven environment. If you love connecting with people and take pride in creating exceptional experiences, this is a perfect fit.
Key Responsibilities Leasing & Sales Excellence
Lease apartments at the highest effective rent while maintaining a strong customer‑service philosophy
Greet prospects warmly, build rapport, and conduct polished property tours
Qualify potential residents and verify application information
Show model units and available apartments with confidence and professionalism
Maintain strong knowledge of competitive communities, pricing, and amenities
Assist with preparing and updating the competitive market survey
Weekend availability required
Resident Experience & Retention
Maintain a courteous, helpful, and professional attitude at all times
Respond promptly and courteously to resident requests and concerns
Assist with resident relations and support community events
Inspect apartments prior to move‑in to ensure luxury‑level readiness
Greet new residents and support a smooth move‑in process
Administrative & Operational Support
Maintain accurate resident files in accordance with company policy
Complete all lease‑related documents accurately and in a timely manner
Enter resident and prospect data into the property management system
Assist with renewal efforts and retention programs
Support office operations and perform clerical duties as needed
Understand and communicate community policies clearly to residents and prospects
Travel occasionally for training or company needs
Qualifications Skills & Competencies
Strong customer‑service and hospitality mindset
Excellent verbal communication and interpersonal skills
Professional appearance and demeanor
Proficient sales and closing skills
Strong organizational and time‑management abilities
Ability to interact successfully with residents, prospects, and team members
Yardi or property management software experience preferred
Physical Requirements
Ability to stand, walk, climb stairs, and tour the community regularly
Ability to lift up to 25 lbs as needed
What We’re Looking For
A polished, people‑focused professional who thrives in a luxury environment
A confident communicator who builds trust quickly
Someone who takes pride in delivering exceptional resident experiences
A proactive team member who anticipates needs and solves problems with ease
A motivated leasing professional who enjoys sales and relationship‑building
Compensation & Benefits
Competitive pay
Outstanding growth potential
Paid sick leave, vacation, and holidays
Full benefits package (health, dental, life insurance)
401(k) participation
Equal Opportunity Employer Drug‑Free Workplace
#J-18808-Ljbffr
Dental insurance
Health insurance
Paid time off
Vision insurance
Job Summary We are seeking an experienced polished, customer‑focused Leasing Professional to join our team at a luxury residential community in downtown Columbus. This role is responsible for delivering a five‑star leasing experience, supporting residents and prospects with professionalism, and helping maintain strong occupancy and retention. The ideal candidate is personable, organized, confident, and thrives in a fast‑paced, hospitality‑driven environment. If you love connecting with people and take pride in creating exceptional experiences, this is a perfect fit.
Key Responsibilities Leasing & Sales Excellence
Lease apartments at the highest effective rent while maintaining a strong customer‑service philosophy
Greet prospects warmly, build rapport, and conduct polished property tours
Qualify potential residents and verify application information
Show model units and available apartments with confidence and professionalism
Maintain strong knowledge of competitive communities, pricing, and amenities
Assist with preparing and updating the competitive market survey
Weekend availability required
Resident Experience & Retention
Maintain a courteous, helpful, and professional attitude at all times
Respond promptly and courteously to resident requests and concerns
Assist with resident relations and support community events
Inspect apartments prior to move‑in to ensure luxury‑level readiness
Greet new residents and support a smooth move‑in process
Administrative & Operational Support
Maintain accurate resident files in accordance with company policy
Complete all lease‑related documents accurately and in a timely manner
Enter resident and prospect data into the property management system
Assist with renewal efforts and retention programs
Support office operations and perform clerical duties as needed
Understand and communicate community policies clearly to residents and prospects
Travel occasionally for training or company needs
Qualifications Skills & Competencies
Strong customer‑service and hospitality mindset
Excellent verbal communication and interpersonal skills
Professional appearance and demeanor
Proficient sales and closing skills
Strong organizational and time‑management abilities
Ability to interact successfully with residents, prospects, and team members
Yardi or property management software experience preferred
Physical Requirements
Ability to stand, walk, climb stairs, and tour the community regularly
Ability to lift up to 25 lbs as needed
What We’re Looking For
A polished, people‑focused professional who thrives in a luxury environment
A confident communicator who builds trust quickly
Someone who takes pride in delivering exceptional resident experiences
A proactive team member who anticipates needs and solves problems with ease
A motivated leasing professional who enjoys sales and relationship‑building
Compensation & Benefits
Competitive pay
Outstanding growth potential
Paid sick leave, vacation, and holidays
Full benefits package (health, dental, life insurance)
401(k) participation
Equal Opportunity Employer Drug‑Free Workplace
#J-18808-Ljbffr