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MTM

AI & IVA Performance Analyst

MTM, Nashville, Tennessee, United States

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A healthcare services provider based in the United States seeks a qualified professional to oversee IVA trends and enhance call containment performance. The role emphasizes business analysis and requires 3+ years of experience in performance management. Preferred candidates will demonstrate proficiency in data visualization and possess a Bachelor’s degree in a related field. This position offers competitive salary and benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr