Strategic Performance Analyst, IVA & Data Dashboards

A healthcare services company is seeking a qualified individual to oversee trends in IVA and AI functionality, aiming to enhance call containment performance. The role involves collaborating with cross-functional teams and managing key performance indicators for operational efficiency. Candidates should have a Bachelor's degree in a relevant field, strong business analysis skills, and proficiency in data visualization. This position offers a competitive salary and comprehensive benefits, including leadership mentoring and tuition reimbursement. #J-18808-Ljbffr