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CAI

Bilingual Remote Service Desk Analyst (French/English)

CAI, Austin, Texas, us, 78716

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A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide remote Level 1 technical support. Responsibilities include receiving requests and diagnosing technical issues through exceptional customer service over multiple channels. The ideal candidate will possess strong troubleshooting skills, attention to detail, and a minimum of 6 months in a similar role. This is a remote, full-time position offering an hourly wage of $18 plus language bonuses. #J-18808-Ljbffr