University of Chicago Booth School of Business
Alumni Engagement Associate
University of Chicago Booth School of Business, Chicago, Illinois, United States, 60290
The Alumni Engagement Associate reports to the Director, Alumni Engagement and serves a key function in connecting Chicago Booth's renowned alumni network and is important in cultivating and maintaining the relationship between Chicago Booth and its global alumni community. As the operational lead of the Alumni Engagement team, this position is the primary point of contact for alumni and is key in ensuring their seamless connection with the school. The Associate's work is vital to the Office of Advancement's efforts to build a strong and engaged alumni pipeline, directly supporting the school's mission and strategic goals.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works with all members of the Alumni Engagement team and serves as the central information hub for the team. Will support team members located in Chicago, London, and Hong Kong.
Manages and executes backend event and program administrative tasks including: reviews of event information submissions, builds registrations in Cvent and the Hivebrite alumni engagement platform, makes webpage updates, drafts and creates communications, manages lists, participates in day of event preparation including the collection, organization, and replenishment of materials and promotional items, and tracks post-event data.
Creates email campaigns across various platforms, targeting broad alumni audiences, key volunteers, and specific groups for event and initiative awareness.
Supports discovery initiatives and provides insights to frontline relationship managers, communications, and events colleagues. Measures, tracks, and reports participation and success of discovery initiatives.
Pulls reports from the alumni database and Hivebrite and assists in data collection and input processes, including creation of briefings and talking points.
KNOWLEDGE, SKILLS AND EXPERIENCE:
Bachelor's degree required.
A minimum of one year of professional work experience required.
A minimum of one year of work experience in nonprofit management, advancement, donor relations, stewardship, alumni relations, or similar work preferred.
Proven commitment to customer service and the ability to anticipate the needs of others required.
High attention to detail and follow-up, and excellent organizational skills required.
Strong verbal and writing skills required.
Demonstrated fluency with MS Office (Word, Excel, PowerPoint, and Outlook) required.
Ability to handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions required.
Ability to work independently while managing up effectively; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes required.
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PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works with all members of the Alumni Engagement team and serves as the central information hub for the team. Will support team members located in Chicago, London, and Hong Kong.
Manages and executes backend event and program administrative tasks including: reviews of event information submissions, builds registrations in Cvent and the Hivebrite alumni engagement platform, makes webpage updates, drafts and creates communications, manages lists, participates in day of event preparation including the collection, organization, and replenishment of materials and promotional items, and tracks post-event data.
Creates email campaigns across various platforms, targeting broad alumni audiences, key volunteers, and specific groups for event and initiative awareness.
Supports discovery initiatives and provides insights to frontline relationship managers, communications, and events colleagues. Measures, tracks, and reports participation and success of discovery initiatives.
Pulls reports from the alumni database and Hivebrite and assists in data collection and input processes, including creation of briefings and talking points.
KNOWLEDGE, SKILLS AND EXPERIENCE:
Bachelor's degree required.
A minimum of one year of professional work experience required.
A minimum of one year of work experience in nonprofit management, advancement, donor relations, stewardship, alumni relations, or similar work preferred.
Proven commitment to customer service and the ability to anticipate the needs of others required.
High attention to detail and follow-up, and excellent organizational skills required.
Strong verbal and writing skills required.
Demonstrated fluency with MS Office (Word, Excel, PowerPoint, and Outlook) required.
Ability to handle multiple detailed tasks/projects simultaneously and meet strict deadlines with frequent interruptions required.
Ability to work independently while managing up effectively; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes required.
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