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Carrington

Remote Mortgage Advocate - Complaint Resolution

Carrington, Salt Lake City, Utah, United States, 84193

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A leading mortgage and real estate company is seeking a Mortgage Customer Service Advocate to handle escalated customer complaints and enhance complaint resolution processes. This role offers remote work options and seeks candidates with 3 to 5 years of experience in a legal customer complaint environment, as well as residential mortgage servicing experience. Ideal candidates will possess strong analytical, verbal, and written communication skills to navigate complex customer issues effectively. #J-18808-Ljbffr