Remote Mortgage Advocate - Complaint Resolution

A prominent mortgage company is seeking a Mortgage Customer Service Advocate to resolve complex customer complaints remotely. Responsibilities include researching complaints from various channels, providing timely responses, and ensuring adherence to company and regulatory standards. The ideal candidate will have 3-5 years of experience in legal complaint environments related to residential mortgage servicing. This role requires exceptional communication skills and attention to detail, with a pay range of $35-$40 per hour plus annual bonuses. #J-18808-Ljbffr