Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Oklahoma City, Oklahoma, United States, 73116
A leading healthcare company is seeking a Digital Voice of Customer (VoC) Program Leader to lead the VoC strategy across digital channels. Candidates should have extensive experience in data analysis and project leadership, with strong vendor management skills. The role involves analyzing customer data to drive improvements and collaborating across various teams to capture actionable insights. This position offers a competitive salary and the opportunity to make a significant impact within the organization.
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