Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Topeka, Kansas, United States, 66652
A major healthcare organization is seeking a Digital Voice of Customer Program Leader to lead the VoC strategy, ensuring alignment with customer experience goals. The ideal candidate will have extensive experience in data analysis and project leadership. Responsibilities include managing vendor relationships, analyzing data for insights, and collaborating with cross-functional teams. This position offers a competitive salary and a remote work option, with occasional travel required for training or meetings.
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