Logo
Humana Inc

Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Providence, Rhode Island, us, 02912

Save Job

A healthcare organization in Rhode Island is seeking a Digital Voice of Customer (VoC) Program Leader. This role will drive the end-to-end VoC strategy, managing vendor relationships and collaborating across functions to enrich customer insights. Candidates should have extensive experience in data analysis and project leadership, along with strong communication skills to influence business practices. This role allows for occasional remote work with travel as needed, and competitive compensation is provided. #J-18808-Ljbffr