Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Honolulu, Hawaii, United States, 96814
A leading healthcare organization is seeking a Digital Voice of Customer Program Leader to enhance the VoC strategy across Digital CW. The ideal candidate will have extensive experience in data analysis, project leadership, and vendor management. This remote role involves collaborating with various stakeholders and advocating for data-driven decision-making while managing the VoC program's effectiveness. A commitment to improving customer experience in the digital space is critical. Competitive salary package and benefits offered.
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