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Humana Inc

Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Richmond, Virginia, United States, 23214

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A leading health insurance company is seeking a Digital Voice of Customer (VoC) Program Leader to own and advance the VoC strategy across Digital CW. You will manage vendor relationships and collaborate with various teams to enhance customer insights. An ideal candidate has a bachelor's degree with extensive data analysis experience and strong project leadership skills. This role offers a competitive salary and benefits, with a focus on improving consumer experiences. #J-18808-Ljbffr