ARMA International
Assistant Director of Compliance, Multifamily
ARMA International, New York, New York, us, 10261
Job Title
Assistant Director of Compliance, Multifamily
Job Description Summary The Director of Compliance and Leasing possess excellent organizational skills, is detail oriented, can multi-task, can coordinate complex situations, prioritizes work, meet deadlines, is analytical, and reliable. The Director is responsible for all compliance, rental and certification activities.
Job Description ESSENTIAL FUNCTIONS
Fair Housing and Section 504 Administrator
Monitor unit transfer process; provide directives/guidance to Compliance Manager’s/Clerks/Directors
Monitor processing of Fair Housing and Reasonable Accommodation
Develop/enhance procedures and forms
Develop/discuss PoAs for applicable staff (i.e.: Transition Plans, Staff Restructure Plan/Assess Staff responsibilities and assign work as needed and applicable)
Develop/discuss SOPs and policies for applicable staff (i.e.: Section 504/Fair Housing Procedure, Tenant Grievance Policy, Employee Grievance Procedure, Performance Improvement Plans, etc.,)
Develop/discuss affordable housing learning modules for applicable staff
Ability to review tenant files and comprehend/abstract and provide resolution/feedback as needed
Research and summarize applicable affordable housing regulations. Disseminate to applicable staff.
Outreach/Respond to various agency audits and/or requests (i.e.: HUD, CGI, HCR, Human Rights, Commissions, elected officials, etc.,)
Comprehension of EIV requirements (i.e. – have WASS ID, EIV security awareness, obtain EIV Reports, EIV Coordinator)
Comprehension of Tenant and landlord issues/legal cases
Provide affordable housing‑related guidance to applicable staff
Assist with feedback and suggestions current software/third party compliance vendors/consultants
Monitor gross rent change status (i.e.: approvals and implementation of new rent charges)
Attend routine weekly meetings; disseminate information to teams as applicable
Ability to travel between all boroughs
Delegate duties to Rental/Recertification staff as needed
Provide guidance, monitor, execute and ensure compliance with regulatory requirements for various Local, State & Federal housing, Project Based Section 8. Provide oversight to leasing & recertification departments
Respond to agency file reviews as required by State, Federal and Program related housing requirements. Complete random file audits to ascertain compliance and/or provide guidance to staff as applicable.
Prepare responses to Management/Tenant File Reviews.
Prepare/submit/review annual reporting requirements to agencies
Track and respond to Fair Housing and/or Reasonable Accommodation requests. To teach Rental Assistant how to review, track and assist with responding. Advised and provide continuous guidance as needed, to Assistant Recertification Manager regarding reasonable accommodation transfer requests.
Routinely research regulations to aid in keeping current with housing program requirements
Assist accounting and collections department with solutions to resolve relatable issues
Assist with and/or respond to complaints received from HCR, Human Rights Commission, HUD, etc.,
Draft job descriptions, policies and procedures. Work with Rental and Recertification staff to ensure comprehension of job functions and/or proper execution of tasks.
Draft department restructure and training plans for Rental and Recertification staff.
Read, interpret and abstract regulations and regulatory documents. Review Regulatory Agreements to provide staff with directives as needed.
Provide feedback on processes for continued efficiency
Represent the company in a professional manner at all times
Provide organizational support and regulatory guidance to various departments as applicable
Perform other related duties as assigned
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.
REQUIREMENTS & COMPETENCIES To be successful, the Senior Director of Compliance, an employee must maintain confidential information regarding the personal history of employee records. Should possess the following skills:
Ability to identify gaps and create improvements
Teamwork and Collaboration
Project Management
Competent Analytical Ability
Self‑motivated
Team‑worker and multi‑tasker
Time management
Excellent organizational and record‑keeping skills, detail‑oriented and apply initiative.
Ability to work well with the general public and within a team environment
Administration of the Rental and Recertification (Recertification Director, Rental Manager, Rental Assistant, Quality Assurance Specialist, etc.,)
Attend trainings and seminars by HCR, MRI, HPD, etc., as applicable.
EDUCATION / WORK REQUIREMENTS
Minimum of 10 years of Affordable Housing in Section 8, Section 236, LIHTC, HFA and Mitchell Lama housing experience required – as well as other NYC program familiarity
Accreditations: Certified Occupancy Specialist, LIHTC Certified, Assisted Housing Manager, AFHMP
Bachelor’s degree required
Experience with re‑marketing, lease‑up, re‑rentals and recertifications
Housing software familiarity (i.e.: Yardi / RealPage)
Microsoft Office and Internet proficiency is a plus
LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Ability to lift and handle tenant files; ability to carry up to 10 lbs.)
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAFETY & SECURITY All workers are under obligation to follow rules and regulations pertaining to safety and security. Failure to comply with safety & security rules and regulations will result in disciplinary action up to and including termination of employment.
EVALUATION METHODOLOGIES This position will be evaluated based on the incumbent’s ability to prioritize, time management skills and flexibility. In addition, the incumbent’s performance will be measured and evaluated according to the standardized tool used for all employees providing service to internal and external customers and incorporating Company’s policies and procedures.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 106,250.00 - $125,000.00. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email. Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr
Job Description Summary The Director of Compliance and Leasing possess excellent organizational skills, is detail oriented, can multi-task, can coordinate complex situations, prioritizes work, meet deadlines, is analytical, and reliable. The Director is responsible for all compliance, rental and certification activities.
Job Description ESSENTIAL FUNCTIONS
Fair Housing and Section 504 Administrator
Monitor unit transfer process; provide directives/guidance to Compliance Manager’s/Clerks/Directors
Monitor processing of Fair Housing and Reasonable Accommodation
Develop/enhance procedures and forms
Develop/discuss PoAs for applicable staff (i.e.: Transition Plans, Staff Restructure Plan/Assess Staff responsibilities and assign work as needed and applicable)
Develop/discuss SOPs and policies for applicable staff (i.e.: Section 504/Fair Housing Procedure, Tenant Grievance Policy, Employee Grievance Procedure, Performance Improvement Plans, etc.,)
Develop/discuss affordable housing learning modules for applicable staff
Ability to review tenant files and comprehend/abstract and provide resolution/feedback as needed
Research and summarize applicable affordable housing regulations. Disseminate to applicable staff.
Outreach/Respond to various agency audits and/or requests (i.e.: HUD, CGI, HCR, Human Rights, Commissions, elected officials, etc.,)
Comprehension of EIV requirements (i.e. – have WASS ID, EIV security awareness, obtain EIV Reports, EIV Coordinator)
Comprehension of Tenant and landlord issues/legal cases
Provide affordable housing‑related guidance to applicable staff
Assist with feedback and suggestions current software/third party compliance vendors/consultants
Monitor gross rent change status (i.e.: approvals and implementation of new rent charges)
Attend routine weekly meetings; disseminate information to teams as applicable
Ability to travel between all boroughs
Delegate duties to Rental/Recertification staff as needed
Provide guidance, monitor, execute and ensure compliance with regulatory requirements for various Local, State & Federal housing, Project Based Section 8. Provide oversight to leasing & recertification departments
Respond to agency file reviews as required by State, Federal and Program related housing requirements. Complete random file audits to ascertain compliance and/or provide guidance to staff as applicable.
Prepare responses to Management/Tenant File Reviews.
Prepare/submit/review annual reporting requirements to agencies
Track and respond to Fair Housing and/or Reasonable Accommodation requests. To teach Rental Assistant how to review, track and assist with responding. Advised and provide continuous guidance as needed, to Assistant Recertification Manager regarding reasonable accommodation transfer requests.
Routinely research regulations to aid in keeping current with housing program requirements
Assist accounting and collections department with solutions to resolve relatable issues
Assist with and/or respond to complaints received from HCR, Human Rights Commission, HUD, etc.,
Draft job descriptions, policies and procedures. Work with Rental and Recertification staff to ensure comprehension of job functions and/or proper execution of tasks.
Draft department restructure and training plans for Rental and Recertification staff.
Read, interpret and abstract regulations and regulatory documents. Review Regulatory Agreements to provide staff with directives as needed.
Provide feedback on processes for continued efficiency
Represent the company in a professional manner at all times
Provide organizational support and regulatory guidance to various departments as applicable
Perform other related duties as assigned
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of the job. It is not to be construed as an exhaustive statement of all the job functions.
REQUIREMENTS & COMPETENCIES To be successful, the Senior Director of Compliance, an employee must maintain confidential information regarding the personal history of employee records. Should possess the following skills:
Ability to identify gaps and create improvements
Teamwork and Collaboration
Project Management
Competent Analytical Ability
Self‑motivated
Team‑worker and multi‑tasker
Time management
Excellent organizational and record‑keeping skills, detail‑oriented and apply initiative.
Ability to work well with the general public and within a team environment
Administration of the Rental and Recertification (Recertification Director, Rental Manager, Rental Assistant, Quality Assurance Specialist, etc.,)
Attend trainings and seminars by HCR, MRI, HPD, etc., as applicable.
EDUCATION / WORK REQUIREMENTS
Minimum of 10 years of Affordable Housing in Section 8, Section 236, LIHTC, HFA and Mitchell Lama housing experience required – as well as other NYC program familiarity
Accreditations: Certified Occupancy Specialist, LIHTC Certified, Assisted Housing Manager, AFHMP
Bachelor’s degree required
Experience with re‑marketing, lease‑up, re‑rentals and recertifications
Housing software familiarity (i.e.: Yardi / RealPage)
Microsoft Office and Internet proficiency is a plus
LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to use discretion and exhibit high level of confidentiality.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (Ability to lift and handle tenant files; ability to carry up to 10 lbs.)
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAFETY & SECURITY All workers are under obligation to follow rules and regulations pertaining to safety and security. Failure to comply with safety & security rules and regulations will result in disciplinary action up to and including termination of employment.
EVALUATION METHODOLOGIES This position will be evaluated based on the incumbent’s ability to prioritize, time management skills and flexibility. In addition, the incumbent’s performance will be measured and evaluated according to the standardized tool used for all employees providing service to internal and external customers and incorporating Company’s policies and procedures.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 106,250.00 - $125,000.00. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at
1-888-365-5406
or email. Please refer to the job title and job location when you contact us.
#J-18808-Ljbffr