UI/UX developer / Urgent position Job at Staff Solvers in Washington DC

Our client is a UX/UI Center of Excellence. We are looking for a Senior UX Researcher to focus on UX strategy, UX research and usability studies. This role is expected to make significant contributions to organizational objectives directly affecting the user experience and our products. The UX team has strong consensus from the executive level that enables them to deliver exceptional experiences for our customers and users. They provide products that delight and exceed customer expectations and take on complex customer, business, and design problems. Apply your expertise and knowledge of research methodologies, human factors, the user-centered design process, and statistics to product and customer service design in an Agile working environment. • Collaborate with stakeholders, product management, customer support to address user pain points and inform opportunities. • Perform qualitative and quantitative data analyses to improve customer and user experiences. • Undertake comparative and competitive analyses to evaluate industry and non-industry products and experiences. • Evolve our User Research practice with input into planning, methodology, deliverables, and more. • Work closely with product teams and UX designers to identify strategic research opportunities, define objectives and build hypotheses. • Analyze data and generate insights towards product roadmap to think about short-, medium- and long-term product strategy. • Tell the story of the data through collaboration with UX designers for leadership and peers. • Own UX measurement by adapting UX/UI processes and Google Analytics. • Conduct user research for software/web-based products • Hands-on experience working with a variety of research activities, including: workshop, surveys, card sorting, user testing, etc. • Hands-on experience to work on UX research and strategy deliverables including lean canvas, personas, journey maps, service blueprint, story mapping, etc. • Curious and creative; Actively monitor and analyze research, data, and trends from internal sources, and industry insights to inform and optimize the overall approach • Note: Must have UX research process and example deliverables to be considered. You are willing to take on any task that might help take one of our products a little further. • Think about problems from the user's point of view, and you are motivated primarily to improve products for customers. Are not comfortable working in an Agile environment, in which challenges and priorities change and evolve • Are not comfortable navigating research data, spreadsheets, or do not understand statistics with technical depth and applied practical skills • Find too much information, or too much data, to be overwhelming • Prefer owning a project individually rather than working collaboratively • Bachelor or Master's degree in Human-Computer Interaction, Human Factors in Information Design, Human Centered Design, Industrial Design, Psychology, Graphic design, computer science or other relevant field