Glovisusa
Posted Friday, January 16, 2026 at 8:00 AM | Expires Friday, July 17, 2026 at 6:59 AM
COME BE A PART OF OUR EXCELLENT TEAM!
High School Diploma Preferred
Medical, Dental, and Vision Insurance
100% Company Paid Employee Life Insurance & Short-Term Disability
14 paid Company Holidays
80 Hours of Vacation
40+ Hours of Sick (Differing sick policy for CA, details provided in offer letter)
401K w/ GENEROUS Match
Eligible Tuition Reimbursement
Eligible for Auto Allowance of $300 per Month
Eligible for Wellness Reimbursement of up to $50.00 Per Month
Eligible to Receive Referral Bonuses
Team Wear Including Safety Shoes
Eligible for Discretionary Bonus Annually
Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!
GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Customer Service Representative (Yard Survey 2nd Shift) will coordinate all customer service & supports activities and programs to ensure a safe, healthy, accident‑free, and productive work environment for all employees.
Responsibilities Primary
Process and log yard sorts
Receive yard sort requests
Develop system for logging requests, including purpose, lead, start and end times, as well as sort team members.
Log sorts onto computer, including start and end times.
Monitor yard sort teams
Visually monitor yard sort teams and quality of work and number of participants.
Observe proper procedures and team wear of all sort team members.
Ask questions to team lead as needed.
Respond to sort team members as requested.
Secondary
Inspect truck loading area
Inspect the truck load lanes each hour to ensure cleanliness.
Report any spills or trash to the driver or carrier office.
Log inspection results in logbook.
Perform light clean up (pick up small trash) when easily accomplished.
Notify Customer Service Manager and Facilities Maintenance of a spill.
Survey yard for visitors
Find Veles data as requested by operations.
Report results via email or spreadsheet.
Monitor and troubleshoot IT problems
Monitor phone and email communications.
Use Veles to place vehicles on hold, or release holds as requested.
Other duties as assigned.
Education & Experience
HS Diploma/G.E.D. Required
1 year of indirect experience Required
2 - 5 years of direct experience Required
Skills
Ability to work effectively in group/team settings Required
Ability to respond to IT problems and Customer queries Required
Interpersonal and communication skills Required
Knowledge of MS Office applications to include Excel experience Required
Working and Environmental Conditions This position works in a plant manufacturing/warehouse setting at
West Point, GA
Exposure to loud noises from vehicles and heavy machinery
Exposure to indoor and outdoor weather conditions
Exposure to chemicals/fumes
The information contained herein is not intended to be an all‑inclusive list of duties and responsibilities of the job, nor is it intended to be an all‑inclusive list of skills and abilities required to do the job. Glovis America, Inc. reserves the right to alter and change this job description at any time without notice based on business needs.
#J-18808-Ljbffr
COME BE A PART OF OUR EXCELLENT TEAM!
High School Diploma Preferred
Medical, Dental, and Vision Insurance
100% Company Paid Employee Life Insurance & Short-Term Disability
14 paid Company Holidays
80 Hours of Vacation
40+ Hours of Sick (Differing sick policy for CA, details provided in offer letter)
401K w/ GENEROUS Match
Eligible Tuition Reimbursement
Eligible for Auto Allowance of $300 per Month
Eligible for Wellness Reimbursement of up to $50.00 Per Month
Eligible to Receive Referral Bonuses
Team Wear Including Safety Shoes
Eligible for Discretionary Bonus Annually
Years of Service Awards, Employee Assistance Program, Frequent Employee Appreciation Events & More!!
GLOVIS America, Inc. is a third‑party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary The Customer Service Representative (Yard Survey 2nd Shift) will coordinate all customer service & supports activities and programs to ensure a safe, healthy, accident‑free, and productive work environment for all employees.
Responsibilities Primary
Process and log yard sorts
Receive yard sort requests
Develop system for logging requests, including purpose, lead, start and end times, as well as sort team members.
Log sorts onto computer, including start and end times.
Monitor yard sort teams
Visually monitor yard sort teams and quality of work and number of participants.
Observe proper procedures and team wear of all sort team members.
Ask questions to team lead as needed.
Respond to sort team members as requested.
Secondary
Inspect truck loading area
Inspect the truck load lanes each hour to ensure cleanliness.
Report any spills or trash to the driver or carrier office.
Log inspection results in logbook.
Perform light clean up (pick up small trash) when easily accomplished.
Notify Customer Service Manager and Facilities Maintenance of a spill.
Survey yard for visitors
Find Veles data as requested by operations.
Report results via email or spreadsheet.
Monitor and troubleshoot IT problems
Monitor phone and email communications.
Use Veles to place vehicles on hold, or release holds as requested.
Other duties as assigned.
Education & Experience
HS Diploma/G.E.D. Required
1 year of indirect experience Required
2 - 5 years of direct experience Required
Skills
Ability to work effectively in group/team settings Required
Ability to respond to IT problems and Customer queries Required
Interpersonal and communication skills Required
Knowledge of MS Office applications to include Excel experience Required
Working and Environmental Conditions This position works in a plant manufacturing/warehouse setting at
West Point, GA
Exposure to loud noises from vehicles and heavy machinery
Exposure to indoor and outdoor weather conditions
Exposure to chemicals/fumes
The information contained herein is not intended to be an all‑inclusive list of duties and responsibilities of the job, nor is it intended to be an all‑inclusive list of skills and abilities required to do the job. Glovis America, Inc. reserves the right to alter and change this job description at any time without notice based on business needs.
#J-18808-Ljbffr