Equitable
Customer Service Representative (REMOTE)
Equitable, Myrtle Point, Oregon, United States, 97458
Employer Industry:
Financial Services
Why consider this job opportunity:
Base salary of $45,760, with potential for performance-based salary increases and spot bonuses
Full range of benefits including medical, dental, vision, 401(k) plan, and paid time off
Opportunity for career advancement and growth within the organization
Flexible remote work schedule that allows for engagement with the team
Supportive and collaborative work environment focused on customer service excellence
What to Expect (Job Responsibilities):
Handle an average of 45-55 inbound calls daily, addressing a variety of client inquiries related to insurance products
Provide exceptional customer service while adhering to departmental goals and guidelines
Participate in customer service training and stay updated on operational policies and new products
Navigate multiple administrative systems and perform basic calculations as needed
Collaborate with Floor Support when assistance is required
What is Required (Qualifications):
High School Diploma
Minimum of 1 year of customer service experience with demonstrated superior customer service skills
Ability to multitask and effectively use multiple systems simultaneously
Strong work ethic, demonstrating commitment and dedication to the role
Reliable attendance and punctuality
How to Stand Out (Preferred Qualifications):
College degree
Previous experience in insurance and understanding of the financial market
Excellent interpersonal and communication skills for effective customer interactionsAbility to research and utilize available resources for problem-solving
Flexible and adaptable to changing situations in a structured environment
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Financial Services
Why consider this job opportunity:
Base salary of $45,760, with potential for performance-based salary increases and spot bonuses
Full range of benefits including medical, dental, vision, 401(k) plan, and paid time off
Opportunity for career advancement and growth within the organization
Flexible remote work schedule that allows for engagement with the team
Supportive and collaborative work environment focused on customer service excellence
What to Expect (Job Responsibilities):
Handle an average of 45-55 inbound calls daily, addressing a variety of client inquiries related to insurance products
Provide exceptional customer service while adhering to departmental goals and guidelines
Participate in customer service training and stay updated on operational policies and new products
Navigate multiple administrative systems and perform basic calculations as needed
Collaborate with Floor Support when assistance is required
What is Required (Qualifications):
High School Diploma
Minimum of 1 year of customer service experience with demonstrated superior customer service skills
Ability to multitask and effectively use multiple systems simultaneously
Strong work ethic, demonstrating commitment and dedication to the role
Reliable attendance and punctuality
How to Stand Out (Preferred Qualifications):
College degree
Previous experience in insurance and understanding of the financial market
Excellent interpersonal and communication skills for effective customer interactionsAbility to research and utilize available resources for problem-solving
Flexible and adaptable to changing situations in a structured environment
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr