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Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Des Moines, Iowa, United States, 50319

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A leading healthcare organization located in Des Moines, Iowa is seeking a Digital Voice of Customer Program Leader. In this role, you will manage the VoC strategy, ensure it aligns with customer experience goals, and collaborate across teams to analyze data and implement insights for decision-making. The ideal candidate will have extensive experience in data analysis and project leadership, and a passion for enhancing consumer experiences. This position is remote with occasional travel to offices. Competitive salary and benefits offered. #J-18808-Ljbffr