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Remote VoC & BI Lead: Digital Experience Insights

Humana Inc, Little Rock, Arkansas, United States, 72208

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A healthcare solutions provider in Little Rock is seeking a Digital Voice of Customer (VoC) Program Leader to manage the VoC strategy, vendor relationships, and drive data-driven decisions. The ideal candidate will have extensive experience in data analysis, project leadership, and customer experience measurement. This role provides competitive compensation and comprehensive benefits, focusing on continuous improvement in consumer experiences. #J-18808-Ljbffr