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nexus IT group

Strategic IT Director: Cloud & AI for Contact Centers

nexus IT group, Minneapolis, Minnesota, United States, 55400

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A leading tech firm in Minneapolis seeks a visionary Sr. IT Director to lead technological advancements in the customer contact center industry. The role involves shaping technology strategy, overseeing innovative solutions, and ensuring infrastructure reliability. Candidates should have 10+ years of IT leadership experience, expertise in cloud-based contact center solutions, and strong AI knowledge. This position reports to the President and offers the opportunity to influence significant operational growth. #J-18808-Ljbffr