MediSolution
Director - ERP Implementation Services (K-12)
MediSolution, Columbia, South Carolina, United States
Director - ERP Implementation Services (K-12) page is loaded## Director - ERP Implementation Services (K-12)locations:
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Publié hierjob requisition id:
R0029459**Director of Professional Services
Harris School Solutions - Remote**
The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth. **What your impact will be:*** Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.* Regular monitoring & measuring of the priorities, providing coaching and guidance to team members* Collaborate with various levels of team members to maximize the effectiveness of the business as a whole* Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers.* Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained.* Continually evaluate market conditions to bring value added services that will further enhance the customer experience with our products.* Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability.* Create a work environment that promotes learning, sharing and trust.
Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins.* Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets.* Present financial, project, and customer satisfaction related presentations to senior management.**What we are looking for:*** Direct leadership and experience in the delivery of professional services* Experience in delivering multiple product solutions and managing a diverse team of professionals* 8+ years of management experience* Experience managing groups of 10 people or more; experience developing and promoting managers and leaders* Demonstrated experience in managing distributed, remote teams* Experience with remote delivery models and the delivery of cloud solutions**What would make you stand out:*** Experience in implementing ERP/ Financial solutions in the public sector* K12 financial or human capital experience**Salary Expectations:*** $95,000-$105,000Harris fournit des solutions logicielles essentielles pour le secteur public, les soins de santé, les services publics et le secteur privé en Amérique du Nord, en Europe, en Asie et en Australie.
Travailler pour Harris est l'occasion idéale de réaliser vos objectifs professionnels ainsi que vos rêves personnels !
Nos employés bénéficient d'un environnement de travail décontracté qui offre un confort tout en fournissant un service de qualité supérieure à nos clients. Nous offrons un ensemble complet d'avantages sociaux ainsi que d'autres "avantages" supplémentaires !* Nous donnons à nos employés les moyens de faire la différence* Nous avons une culture d'entreprise riche* Nous offrons la possibilité d'apprendre* Nous sommes financièrement solides et nous appartenons à la plus grande société de logiciels du Canada (CSI)* On s'amuse beaucoup !Suivez-nous sur les médias sociaux pour en savoir plus sur les valeurs, la culture et les initiatives de notre entreprise !**Harris est un employeur à égalité de chances et d'action positive. Nous considérons les candidats sans considération de race, couleur, religion, âge, origine nationale, ascendance, origine ethnique, sexe, identité de genre, expression de genre, orientation sexuelle, statut matrimonial, statut de vétéran, handicap, information génétique, statut de citoyen ou autre groupe protégé par la loi fédérale, provinciale ou locale.**
*Si vous souhaitez nous contacter concernant l'accessibilité de notre site Web ou si vous avez besoin d'aide pour remplir le formulaire de demande d'emploi, veuillez nous contacter au (1)-613-226-5611 ou à HarrisTalentAcquisition@harriscomputer.com. Ces informations de contact sont uniquement destinées aux demandes d'accommodement raisonnable et ne peuvent être utilisées pour se renseigner sur le statut des candidatures.* #J-18808-Ljbffr
À distance - South Carolina:
Wisconsin, United States:
West Virginia, United States:
Arkansas, United States:
À distance - Coloradotime type:
Temps pleinposted on:
Publié hierjob requisition id:
R0029459**Director of Professional Services
Harris School Solutions - Remote**
The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth. **What your impact will be:*** Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.* Regular monitoring & measuring of the priorities, providing coaching and guidance to team members* Collaborate with various levels of team members to maximize the effectiveness of the business as a whole* Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers.* Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained.* Continually evaluate market conditions to bring value added services that will further enhance the customer experience with our products.* Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability.* Create a work environment that promotes learning, sharing and trust.
Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins.* Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets.* Present financial, project, and customer satisfaction related presentations to senior management.**What we are looking for:*** Direct leadership and experience in the delivery of professional services* Experience in delivering multiple product solutions and managing a diverse team of professionals* 8+ years of management experience* Experience managing groups of 10 people or more; experience developing and promoting managers and leaders* Demonstrated experience in managing distributed, remote teams* Experience with remote delivery models and the delivery of cloud solutions**What would make you stand out:*** Experience in implementing ERP/ Financial solutions in the public sector* K12 financial or human capital experience**Salary Expectations:*** $95,000-$105,000Harris fournit des solutions logicielles essentielles pour le secteur public, les soins de santé, les services publics et le secteur privé en Amérique du Nord, en Europe, en Asie et en Australie.
Travailler pour Harris est l'occasion idéale de réaliser vos objectifs professionnels ainsi que vos rêves personnels !
Nos employés bénéficient d'un environnement de travail décontracté qui offre un confort tout en fournissant un service de qualité supérieure à nos clients. Nous offrons un ensemble complet d'avantages sociaux ainsi que d'autres "avantages" supplémentaires !* Nous donnons à nos employés les moyens de faire la différence* Nous avons une culture d'entreprise riche* Nous offrons la possibilité d'apprendre* Nous sommes financièrement solides et nous appartenons à la plus grande société de logiciels du Canada (CSI)* On s'amuse beaucoup !Suivez-nous sur les médias sociaux pour en savoir plus sur les valeurs, la culture et les initiatives de notre entreprise !**Harris est un employeur à égalité de chances et d'action positive. Nous considérons les candidats sans considération de race, couleur, religion, âge, origine nationale, ascendance, origine ethnique, sexe, identité de genre, expression de genre, orientation sexuelle, statut matrimonial, statut de vétéran, handicap, information génétique, statut de citoyen ou autre groupe protégé par la loi fédérale, provinciale ou locale.**
*Si vous souhaitez nous contacter concernant l'accessibilité de notre site Web ou si vous avez besoin d'aide pour remplir le formulaire de demande d'emploi, veuillez nous contacter au (1)-613-226-5611 ou à HarrisTalentAcquisition@harriscomputer.com. Ces informations de contact sont uniquement destinées aux demandes d'accommodement raisonnable et ne peuvent être utilisées pour se renseigner sur le statut des candidatures.* #J-18808-Ljbffr