Customer Service Representative

divh2Customer Service Representative/h2pAirQuest Aviation is looking for a Full-Time Customer Service Representative for their office in Butler, PA. Were seeking an organized, motivated person who performs well in a fast-paced setting and enjoys customer-facing work./ppAbout the Role: We are a busy FBO, aircraft maintenance facility, charter service and flight training facility serving general aviation and corporate executive-level clients. We are seeking an experienced full-time Customer Service Representative / Administrative Assistant to support daily operations in a fast-paced, professional environment./ppKey Responsibilities for Customer Service Representative:/pulliGreet customers and deliver exceptional customer service/liliAnswer and manage a multi-line phone system/liliProvide administrative support to corporate management/liliHandle scheduling, invoicing, and concierge services (hotels, car rentals, directions, local attractions)/liliUtilize Microsoft Office tools efficiently/liliPerform additional administrative duties as needed/li/ulpQualifications:/pulliExcellent organizational, communication, and multitasking skills/liliProficient in Microsoft Office and Outlook/liliProfessional phone skills/liliTFBO software experience a plus/liliAssociates Degree preferred/lili2+ years of relevant experience/li/ulpPhysical Requirements:/pulliAbility to sit, stand, and walk throughout the workday/liliOccasional bending, stretching, twisting, squatting, or kneeling/li/ulpAbout AirQuest Aviation:/ppWe are a fixed-base operator (FBO) with two locations including Pittsburgh-Butler Regional Airport (KBTP) and Beaver County Airport (KBVI). As a Western Pennsylvania FBO, AirQuest provides services in range of 48 US States, as well as the Bahamas and Canada. Our FBO was founded in 2007 by entrepreneur Stephen Muck. Since then, it has grown rapidly into the regions premiere FBO, providing luxurious charters, as well as ground, maintenance, flight school, and management services./ppWe have a long-standing tradition of providing exceptional training for our workforce. Were proud to offer many vibrant career opportunities and welcome all candidates who have an affinity for serving their community. We love to promote from within!/ppAre you ready to join our team? If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!/ppThis is a Safety Sensitive Position requiring work in a heavy manufacturing facility with various safety hazards which are potentially life-threatening to the employee. This position may require working at heights, around heavy equipment, and under constantly changing circumstances. This position will be subject to more stringent drug testing and compliance policies due to these safety risks./ppSome positions with the company will have access to confidential and proprietary information. Successful candidates for those positions will be required to sign our standard confidentiality agreement as a condition of employment./ppLocation: 16002/ppBrayman and Affiliate Companies are Equal Opportunity Employers, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, genetic information, disability, veteran status or on any other basis prohibited by federal, state, and local laws./p/div