NOV
divh2Job Title/h2pJob Duties
Responsibilities/ppBuild and nurture strong, collaborative relationships with customers, acting as a trusted advisor and problem-solver./ppReview printed order acknowledgements and coordinate the review with other departments as necessary. Effective communication (verbal and written) is required to establish customer requirements and communicate these requirements to various departments and individuals./ppMaintain open Customer Order file in Customer Service Department. Reviews Order Confirmation, Customer Purchase Order and other relevant documents to assure Revenue Recognition requirements are met prior to invoicing. Reports any discrepancies to Sales and Accounting Departments./ppWork with Sales Department to secure any additional documents to assure compliance with Revenue Recognition requirements./ppCommunicate order status with customer as required. Arrange for transportation as required and coordinate the shipment with the truck company (i.e., number of trucks, required equipment, loadout schedule, etc.)./ppAssimilate and review shipping documents (Bill of Lading, Shipping Reports, Tallies, etc.) and direct the preparation of invoices./ppEnsure all requirements of a customer order are completed prior to preparation of an invoice./ppPrepares requisitions and coordinates outside services according to customers requirements (internal coating, post manufacturing inspections, etc.)/ppQualifications/ppMust have a high school diploma and/or experience which will prepare the employee for the clerical and technical aspects of the position./ppProficiency in Microsoft Office applications (Excel, Outlook, Teams)/ppExperience with Oracle ERP, CRM, or CPQ systems preferred./ppMust be able to read and comprehend customer orders and have some knowledge and understanding of the products and processes./ppDemonstrated critical thinking, problem-solving, and communication skills./ppCreative, resilient, and driven by continuous improvement in a dynamic, team-oriented environment./p/div
Responsibilities/ppBuild and nurture strong, collaborative relationships with customers, acting as a trusted advisor and problem-solver./ppReview printed order acknowledgements and coordinate the review with other departments as necessary. Effective communication (verbal and written) is required to establish customer requirements and communicate these requirements to various departments and individuals./ppMaintain open Customer Order file in Customer Service Department. Reviews Order Confirmation, Customer Purchase Order and other relevant documents to assure Revenue Recognition requirements are met prior to invoicing. Reports any discrepancies to Sales and Accounting Departments./ppWork with Sales Department to secure any additional documents to assure compliance with Revenue Recognition requirements./ppCommunicate order status with customer as required. Arrange for transportation as required and coordinate the shipment with the truck company (i.e., number of trucks, required equipment, loadout schedule, etc.)./ppAssimilate and review shipping documents (Bill of Lading, Shipping Reports, Tallies, etc.) and direct the preparation of invoices./ppEnsure all requirements of a customer order are completed prior to preparation of an invoice./ppPrepares requisitions and coordinates outside services according to customers requirements (internal coating, post manufacturing inspections, etc.)/ppQualifications/ppMust have a high school diploma and/or experience which will prepare the employee for the clerical and technical aspects of the position./ppProficiency in Microsoft Office applications (Excel, Outlook, Teams)/ppExperience with Oracle ERP, CRM, or CPQ systems preferred./ppMust be able to read and comprehend customer orders and have some knowledge and understanding of the products and processes./ppDemonstrated critical thinking, problem-solving, and communication skills./ppCreative, resilient, and driven by continuous improvement in a dynamic, team-oriented environment./p/div