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Proactive IT Operations & Automation Specialist (Hybrid)

Cognizant, Phoenix, AZ, United States


A leading technology solutions provider is seeking a Proactive Servicing Specialist in Phoenix, Arizona (Hybrid). The ideal candidate should have over 16 years of experience and expertise in digital user experience, ITIL methodologies, and automation. Responsibilities include assessing user self-service opportunities, defining business outcome metrics, and managing service transformation. The role offers a competitive salary between $88,200 – $139,500 and comprehensive benefits, such as medical insurance and PTO. #J-18808-Ljbffr