Global IT Service Desk Analyst - Onsite & Remote Support

A global technology services firm located in Delaware is seeking an IT Support Specialist to provide both onsite and remote support to a growing user base. The ideal candidate will have excellent client-oriented communication skills and a proactive, flexible attitude towards problem-solving. This full-time role involves addressing tech queries, tracking metrics, and implementing solutions, all while adhering to ITIL best practices. Educational qualifications include a graduate degree and a willingness to obtain ITIL certification. #J-18808-Ljbffr