Senior Service Desk Analyst | ITIL & ServiceNow Expert

A leading tech company in Michigan seeks an experienced Service Desk Analyst to provide first-level IT support and ensure efficient service delivery. The role requires strong ITIL knowledge, hands-on service desk experience, and excellent communication skills. Responsibilities include managing user inquiries and troubleshooting technical issues. Competitive candidates will have over 9 years of experience in similar roles and proficiency in ServiceNow. #J-18808-Ljbffr