DXP Enterprises
Customer Service Representative - 1971
USA:TX:Houston | Customer Service | Full-Time Description
Responsibilities of the Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling orders to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include, but are not limited to: Prior inside sales/customer service experience Bilingual in both Spanish and English preferred The ideal candidate would have preferably/but not required 2-3 years of some combination of the following knowledge: bearings and power transmission Efficient in Windows based programs (Excel, Word, PowerPoint, etc.). Experience with SalesForce, Zoom, Microsoft Teams, SAP Ariba, and Citrix P21 would be a plus. Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Willingness to learn and take directions when needed Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required Additional Information: Working Conditions: Office environment Training/Certifications: N/A Shift Time/Overtime: 8 am - 5pm Monday - Friday Travel: N/A Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
USA:TX:Houston | Customer Service | Full-Time Description
Responsibilities of the Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling orders to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include, but are not limited to: Prior inside sales/customer service experience Bilingual in both Spanish and English preferred The ideal candidate would have preferably/but not required 2-3 years of some combination of the following knowledge: bearings and power transmission Efficient in Windows based programs (Excel, Word, PowerPoint, etc.). Experience with SalesForce, Zoom, Microsoft Teams, SAP Ariba, and Citrix P21 would be a plus. Excellent communication skills Should be enthusiastic and able to work independently Must have experience performing a majority of the functions Willingness to learn and take directions when needed Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required Additional Information: Working Conditions: Office environment Training/Certifications: N/A Shift Time/Overtime: 8 am - 5pm Monday - Friday Travel: N/A Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V