Logo
Marcotte Ford Sales Inc

Automotive Sales BDC Agent

Marcotte Ford Sales Inc, Holyoke, Massachusetts, us, 01040

Save Job

Job Title: Automotive Sales BDC Agent (Call Center Focused) Job Type:

Full-time Pay:

$50,000 – $80,000 per year

(hourly base + performance-based bonuses) Work Location:

On-site | One Location

Who We Are Marcotte Ford

is a

family-owned, single-point dealership

that believes consistent follow-up and strong communication drive sales success. Our BDC is a key part of our sales operation, working hand-in-hand with our sales team to create quality opportunities and a great customer experience. We value teamwork, accountability, and long-term growth in a supportive, professional environment.

Position Overview As a

Sales BDC Agent , your primary focus is generating showroom traffic and sales opportunities. This is a

phone- and internet-based sales role

where success is measured by appointments set, shown, and sold. If you enjoy sales, follow-up, and seeing your effort directly impact your income, this role offers strong earning potential.

What You’ll Do

Handle inbound and outbound

sales-focused calls

Respond promptly to internet leads, texts, and emails related to vehicle sales

Make outbound follow-up calls to new and unsold prospects

Set, confirm, and re-confirm

sales appointments

Use proven call scripts and sales processes

Build rapport and identify customer needs to drive appointments

Accurately document all customer activity in the CRM

Work closely with the sales team to ensure strong appointment handoffs

Contribute to meeting sales goals for calls, appointments, and show rates

Schedule

8-hour shifts

5 days per week

Saturday availability required

What We’re Looking For

1 year of customer service or sales experience

(preferred)

Call center or automotive sales experience is a plus

Confident, professional phone skills

Strong follow-up and organizational habits

Goal-oriented while remaining team-focused

Coachable and open to feedback

Basic computer and CRM proficiency

Valid Driver’s License with a clean driving required

What We Offer

$50,000–$80,000 annual earning potential

Hourly base pay plus performance-based bonuses

401(k) with Match

Health, Dental, Vision & Group Life Insurance

Additional Voluntary Life Insurance, LTD & Accident Insurance

Paid Time OffPaid Holidays

Milestone Anniversaries are recognized & celebrated

Employee Discounts

Paid training and ongoing coaching

A supportive, family-style dealership culture

Opportunity to grow within the sales department

#J-18808-Ljbffr