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Customer Relations Representative - State Farm Agent Team Member

Protectingnjtherightway, Trenton, NJ, United States


Customer Relations Representative - State Farm Agent Team Member Full Time in Atco, NJ

Life Insurance

Bonus based on performance

Opportunity for advancement

Paid time off

401(k)

ABOUT OUR AGENCY We opened our agency in 2021 and are proud to be a growing, multicultural team based in Atco, NJ. With English and Spanish spoken in the office, we’re committed to serving our diverse community while building a supportive and inclusive workplace.

We love to have fun as a team—whether we’re grabbing lunch together, hosting a quarterly office potluck, or heading out for a night of axe throwing or bowling. You’ll also find us out in the community at events like Berlin’s annual Fall Fest, where we connect with local families and businesses.

In our office, growth and development are a priority. We offer individual and team-based bonus plans, mentorship opportunities, and leadership development throughout the year. Team members are empowered to become confident lead generators and trusted resources for our customers. If you're looking for a workplace where your effort is recognized, your growth is supported, and your team feels like family, we’d love to meet you.

ROLE DESCRIPTION As a Customer Relations Representative - State Farm Agent Team Member with Zakiyyah Wiley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Manage customer inquiries and resolve issues.

Maintain client records and update information as needed.

Assist with customer retention strategies.

Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

Strong communication and problem-solving skills.

Experience in customer service preferred.

Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $50,000.00 per year

Responsive recruiter Benefits

License reimbursement

Life Insurance

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

401(k)

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

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