Service Campaign Specialist (m/w/d)
alpitronic Americas LLC, Charlotte, NC, United States
As a Service Campaign Specialist, you will be responsible for planning and executing customer-focused service campaigns. Your goal is to ensure smooth coordination across departments and deliver high-quality results that enhance customer satisfaction and operational performance
YOUR RESPONSIBILITIES
Coordinate and manage service campaigns in close collaboration with internal teams and customers
Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
Analyze campaign performance and identify opportunities for process improvement
Ensure alignment with company standards and service objectives
Communicate effectively with stakeholders to maintain transparency and alignment
YOUR QUALIFICATIONS & SKILLS
Experience in project management, customer service or campaign coordination, ideally in automotive or manufacturing
Technical background is a plus
Proficiency in MS Office and project management tools
Strong organizational and communication skills
Proactive, detail-oriented, and customer-focused mindset
Excellent communication skills in English
OUR COMMITMENT
Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits
SHAPING THE FUTURE, TOGETHER!
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
Are you a motivated and ambitious person who finds it stimulating to take on responsibility? Do you enjoy seeing the direct impact of your work on the final product? Then you are the person we are looking for. We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions. We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements.
Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future. Join our team and grow with us!
The position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief. We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. 198/2006.
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YOUR RESPONSIBILITIES
Coordinate and manage service campaigns in close collaboration with internal teams and customers
Monitor campaign execution, ensuring timelines, quality standards, and customer expectations are met
Analyze campaign performance and identify opportunities for process improvement
Ensure alignment with company standards and service objectives
Communicate effectively with stakeholders to maintain transparency and alignment
YOUR QUALIFICATIONS & SKILLS
Experience in project management, customer service or campaign coordination, ideally in automotive or manufacturing
Technical background is a plus
Proficiency in MS Office and project management tools
Strong organizational and communication skills
Proactive, detail-oriented, and customer-focused mindset
Excellent communication skills in English
OUR COMMITMENT
Innovative work environment in a young, dynamic team
High-tech projects in the future-proof sector of e-mobility
Opportunities for advancement in a growing company
A wide range of further training opportunities
Attractive bonus system and performance-related pay
Additional company benefits
SHAPING THE FUTURE, TOGETHER!
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
Are you a motivated and ambitious person who finds it stimulating to take on responsibility? Do you enjoy seeing the direct impact of your work on the final product? Then you are the person we are looking for. We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions. We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements.
Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future. Join our team and grow with us!
The position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief. We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. 198/2006.
#J-18808-Ljbffr