Council & Associates LLC
Community Relations Outreach Coordinator
Council & Associates LLC, Atlanta, Georgia, United States, 30383
We’re looking for a people-person who loves building connections and making an impact. In this role, you’ll be the friendly face and trusted voice of our firm, strengthening relationships with past clients, following up with new leads, and creating partnerships in the community. You’ll help us grow our reach, keep clients supported, and make sure the community knows that Our Firm Cares.
Responsibilities
Conduct outbound follow-up calls
to former clients, warm leads, and referral sources to re-engage and build lasting relationships Maintain accurate call and meeting records in the client relationship management (CRM) system Conduct in-person site visits
to business partners within the community to strengthen outreach and foster engagement Attend and represent the firm at
local events, networking functions, and community programs Ensure timely and professional follow-up during all outreach activities Nurture long-term relationships by sharing firm updates, informing contacts of new services, and requesting referrals Collaborate with the marketing and intake teams to track and enhance lead conversion Provide
weekly reports
on outreach, conversion, and engagement metrics Support planning and execution of firm-hosted events, webinars, and client-facing initiatives Reliable transportation is required ; travel within Metro Atlanta is required for this role Qualifications
2+ years of experience in community engagement, outreach, sales, customer service, or marketing Strong interpersonal and communication skills (phone, written, and in-person) Organized, detail-oriented, and comfortable with CRM tools and tracking systems Confident public speaker and natural relationship-builder Compensation
$40,000 - $45,000 yearly
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Conduct outbound follow-up calls
to former clients, warm leads, and referral sources to re-engage and build lasting relationships Maintain accurate call and meeting records in the client relationship management (CRM) system Conduct in-person site visits
to business partners within the community to strengthen outreach and foster engagement Attend and represent the firm at
local events, networking functions, and community programs Ensure timely and professional follow-up during all outreach activities Nurture long-term relationships by sharing firm updates, informing contacts of new services, and requesting referrals Collaborate with the marketing and intake teams to track and enhance lead conversion Provide
weekly reports
on outreach, conversion, and engagement metrics Support planning and execution of firm-hosted events, webinars, and client-facing initiatives Reliable transportation is required ; travel within Metro Atlanta is required for this role Qualifications
2+ years of experience in community engagement, outreach, sales, customer service, or marketing Strong interpersonal and communication skills (phone, written, and in-person) Organized, detail-oriented, and comfortable with CRM tools and tracking systems Confident public speaker and natural relationship-builder Compensation
$40,000 - $45,000 yearly
#J-18808-Ljbffr