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CAI

Bilingual Remote Service Desk Analyst (French/English)

CAI, Lansing, Michigan, United States, 48900

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A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support remotely. The role involves receiving requests from associates and vendors, diagnosing issues, and delivering exceptional customer service. Candidates should have 6 months of experience in a technical support role and be bilingual in English and French. This full-time position offers a pay rate of $18 per hour plus potential bonuses and includes benefits such as medical and 401k access. #J-18808-Ljbffr