NC Department of Health and Human Services
Residential Director ~ Caswell Developmental Center
NC Department of Health and Human Services, Raleigh, North Carolina, United States
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Agency
Dept of Health and Human Services Division
Caswell Developmental Center Job Classification Title
Human Services Facility Asst Dir I (NS) Position Number
60053278 Grade
NC20 Description Of Work
The Human Services Facility Assistant Director I (Residential Director) is responsible for the overall administration and management of five residential divisions, Healthcare (Central) Supervisors, and the Therapeutic Response Team. The position ensures that active treatment is developed, implemented, and maintained for all residents in compliance with Federal Intermediate Care Facility (ICF) standards, as well as state and federal statutes. This role oversees all aspects of residential life, including program development, quality assurance, and the performance and retention of qualified direct support staff. The Residential Director monitors the development and execution of work plans for Developmental Services Managers, Program Coordinators, Healthcare Supervisors, and Healthcare Technicians. The position also oversees quality improvement activities and monthly data review to ensure regulatory compliance and support residents’ habilitation needs. Additionally, the Residential Director manages and allocates fiscal, equipment, and personnel resources, coordinates program development, and ensures compliance with NC Health Care Registry laws and all standards and policies governing service delivery. The working hours for the Residential Director position are from 8:00 a.m. to 5:00 p.m., Monday to Friday with flexibility. Knowledge, Skills, and Abilities / Management Preferences
This posting is for an anticipated vacancy. Salary Range
$67,852.00 – $118,741.00 Preferred qualifications & management preferences
Knowledge and experience working with ID/MI, Dual Diagnosis, Autism, etc. Knowledge of the ICF/IID standards and experience with person‑centered services delivery models. Knowledge of issues, statutes, and regulations involved in residential services delivery in an environment with individuals who have significant intellectual and developmental disabilities. Ability to manage resources in a transparent, results‑oriented, anticipatory, collaborative, and customary‑focused manner. Ability to communicate effectively with a variety of stakeholders, including professionals, family members and/or guardians. Management Preference: Experience managing large organizational units and supervision within a residential setting using the NCVIP process. Ten years of experience in a professional level treatment programming of the developmentally disabled of which at least 5 years in a supervisory/administrative capacity over a large component having broad impact in a residential program or over a sizable unit comparable to a program unit. Position Requirements
This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events. Supplemental Contact Information
DHHS uses the Merit‑Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre‑employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy. Application Process
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 p.m. prior to the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veteran’s and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. About Caswell Developmental Center
Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility. We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity. Please click on the following link—https://vimeo.com/185000006—to experience how Caring is Contagious at Caswell Developmental Center. Minimum Education And Experience
Master’s degree in human services field from an appropriately accredited institution and three years of administrative, supervisory or professional level treatment programming experience with the population at the facility being served, one year of which must have been in a residential program. or Bachelor’s degree in a human services field from an appropriately accredited institution and four years of the above experience requirements, one year of which must have been in a residential program. or An equivalent combination of education and experience. EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter
Lynn Cullipher Email
talentacquisition@dhhs.nc.gov
#J-18808-Ljbffr
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Agency
Dept of Health and Human Services Division
Caswell Developmental Center Job Classification Title
Human Services Facility Asst Dir I (NS) Position Number
60053278 Grade
NC20 Description Of Work
The Human Services Facility Assistant Director I (Residential Director) is responsible for the overall administration and management of five residential divisions, Healthcare (Central) Supervisors, and the Therapeutic Response Team. The position ensures that active treatment is developed, implemented, and maintained for all residents in compliance with Federal Intermediate Care Facility (ICF) standards, as well as state and federal statutes. This role oversees all aspects of residential life, including program development, quality assurance, and the performance and retention of qualified direct support staff. The Residential Director monitors the development and execution of work plans for Developmental Services Managers, Program Coordinators, Healthcare Supervisors, and Healthcare Technicians. The position also oversees quality improvement activities and monthly data review to ensure regulatory compliance and support residents’ habilitation needs. Additionally, the Residential Director manages and allocates fiscal, equipment, and personnel resources, coordinates program development, and ensures compliance with NC Health Care Registry laws and all standards and policies governing service delivery. The working hours for the Residential Director position are from 8:00 a.m. to 5:00 p.m., Monday to Friday with flexibility. Knowledge, Skills, and Abilities / Management Preferences
This posting is for an anticipated vacancy. Salary Range
$67,852.00 – $118,741.00 Preferred qualifications & management preferences
Knowledge and experience working with ID/MI, Dual Diagnosis, Autism, etc. Knowledge of the ICF/IID standards and experience with person‑centered services delivery models. Knowledge of issues, statutes, and regulations involved in residential services delivery in an environment with individuals who have significant intellectual and developmental disabilities. Ability to manage resources in a transparent, results‑oriented, anticipatory, collaborative, and customary‑focused manner. Ability to communicate effectively with a variety of stakeholders, including professionals, family members and/or guardians. Management Preference: Experience managing large organizational units and supervision within a residential setting using the NCVIP process. Ten years of experience in a professional level treatment programming of the developmentally disabled of which at least 5 years in a supervisory/administrative capacity over a large component having broad impact in a residential program or over a sizable unit comparable to a program unit. Position Requirements
This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events. Supplemental Contact Information
DHHS uses the Merit‑Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Positions in the Division of State Operated Healthcare Facilities shall be subject to pre‑employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy. Application Process
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 p.m. prior to the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veteran’s and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. About Caswell Developmental Center
Caswell Developmental Center, serving as North Carolina's Eastern Region resource center, provides specialized residential, programmatic, and support services for individuals with developmental disabilities. The individuals we serve are at the heart of our facility. Our team is critical to the mission of the facility. We strive to create an environment in which every team member contributes to the overall success of the Center to positively impact the lives of those around them and the individuals we service. If you are looking to make a difference and seeking a rewarding career, we encourage you to consider this opportunity. Please click on the following link—https://vimeo.com/185000006—to experience how Caring is Contagious at Caswell Developmental Center. Minimum Education And Experience
Master’s degree in human services field from an appropriately accredited institution and three years of administrative, supervisory or professional level treatment programming experience with the population at the facility being served, one year of which must have been in a residential program. or Bachelor’s degree in a human services field from an appropriately accredited institution and four years of the above experience requirements, one year of which must have been in a residential program. or An equivalent combination of education and experience. EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter
Lynn Cullipher Email
talentacquisition@dhhs.nc.gov
#J-18808-Ljbffr