Spectrum
Call Center Sales Activation Representative
Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Job Summary: Are you passionate about connecting communities with cutting-edge technology? As a Call Center Sales Activation Representative at Spectrum, you'll play a vital role in activating services like Spectrum Mobile and Xumo streaming for our customers. Through proactive outreach, you'll enhance the customer experience and drive growth by upselling additional products and services. Your efforts will directly contribute to our success and strengthen our community connections. Join us in shaping the future of digital engagement and making a meaningful impact on our organization and the customers we serve. What Our Call Center Sales Activation Representatives Enjoy Most About the Role Enhancing the customer experience through effective service activation. Guiding customers in mobile and internet setup using various tools. Upselling additional products while maximizing customer opportunities. Staying informed on Spectrum products and managing escalations. Meeting performance targets and sharing best practices with the team. Working Conditions Normal office environment with flexible work schedule. Required Qualifications Education High school diploma or equivalent Experience 2+ years in sales or customer service Skills & Abilities Strong English communication skills Ability to prioritize, organize, and multitask Sales skills like analysis, objection handling, pitching, and closing Ability to work while seated for prolonged periods of time and work independently in a group environment. Customer complaint resolution while managing back-to-back calls Proficiency with computers and software applications Knowledge of office procedures, policies, and troubleshooting Preferred Qualifications Confidentiality and problem-solving under pressure Knowledge of cable/telephony industry and services Familiarity with residential product details
Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Job Summary: Are you passionate about connecting communities with cutting-edge technology? As a Call Center Sales Activation Representative at Spectrum, you'll play a vital role in activating services like Spectrum Mobile and Xumo streaming for our customers. Through proactive outreach, you'll enhance the customer experience and drive growth by upselling additional products and services. Your efforts will directly contribute to our success and strengthen our community connections. Join us in shaping the future of digital engagement and making a meaningful impact on our organization and the customers we serve. What Our Call Center Sales Activation Representatives Enjoy Most About the Role Enhancing the customer experience through effective service activation. Guiding customers in mobile and internet setup using various tools. Upselling additional products while maximizing customer opportunities. Staying informed on Spectrum products and managing escalations. Meeting performance targets and sharing best practices with the team. Working Conditions Normal office environment with flexible work schedule. Required Qualifications Education High school diploma or equivalent Experience 2+ years in sales or customer service Skills & Abilities Strong English communication skills Ability to prioritize, organize, and multitask Sales skills like analysis, objection handling, pitching, and closing Ability to work while seated for prolonged periods of time and work independently in a group environment. Customer complaint resolution while managing back-to-back calls Proficiency with computers and software applications Knowledge of office procedures, policies, and troubleshooting Preferred Qualifications Confidentiality and problem-solving under pressure Knowledge of cable/telephony industry and services Familiarity with residential product details