Please note: Relocation assistance is available for candidates looking to move to Upstate NY.
A global diagnostics company is seeking a
Key Account Manager (KAM)
to drive strategic growth and retention across key health systems and integrated delivery networks (IDNs) in
Upstate New York . This
remote role
focuses on managing high-value customer relationships, identifying new business opportunities, and aligning diagnostic solutions with each account’s clinical and operational goals. Key Responsibilities
Develop and sustain executive-level relationships to grow and retain business across assigned accounts. Lead cross-functional internal teams (Sales, Service, Marketing, Finance, Client Services) to build and execute long-term strategic account plans. Analyse customer financials and operational models to align solutions with organisational goals. Oversee account performance, ensure high-quality service delivery, and elevate issues when needed. Maintain a strong sales funnel and deliver regular strategic and financial reviews to stakeholders. Requirements
Bachelor’s degree with 5+ years of relevant experience or Master’s with 3+ years. Established network and proven relationships within
IDNs , including
lab managers . Based in or able to cover
Upstate New York , with willingness to travel
50–75% , including frequent in-person customer meetings (relocation also an option). Preferred
3+ years of diagnostics sales experience. Proven ability to navigate complex sales cycles and align solutions with healthcare financial and operational drivers. Experience leading account planning and contributing to executive business reviews. If this sounds like you, reach out on
ellen.stanton@hartmannyoung.com
or apply directly below — we’d love to hear from you!
#J-18808-Ljbffr
Key Account Manager (KAM)
to drive strategic growth and retention across key health systems and integrated delivery networks (IDNs) in
Upstate New York . This
remote role
focuses on managing high-value customer relationships, identifying new business opportunities, and aligning diagnostic solutions with each account’s clinical and operational goals. Key Responsibilities
Develop and sustain executive-level relationships to grow and retain business across assigned accounts. Lead cross-functional internal teams (Sales, Service, Marketing, Finance, Client Services) to build and execute long-term strategic account plans. Analyse customer financials and operational models to align solutions with organisational goals. Oversee account performance, ensure high-quality service delivery, and elevate issues when needed. Maintain a strong sales funnel and deliver regular strategic and financial reviews to stakeholders. Requirements
Bachelor’s degree with 5+ years of relevant experience or Master’s with 3+ years. Established network and proven relationships within
IDNs , including
lab managers . Based in or able to cover
Upstate New York , with willingness to travel
50–75% , including frequent in-person customer meetings (relocation also an option). Preferred
3+ years of diagnostics sales experience. Proven ability to navigate complex sales cycles and align solutions with healthcare financial and operational drivers. Experience leading account planning and contributing to executive business reviews. If this sounds like you, reach out on
ellen.stanton@hartmannyoung.com
or apply directly below — we’d love to hear from you!
#J-18808-Ljbffr