French Customer Service Representative

French-Speaking Customer Service Representative (CSR)
Location: Near Akron, OH
Schedule: Fully Onsite | Monday–Friday, 8:00 AM–5:00 PM
Pay Range: $52,000–$62,400 (depending on experience)

Why This Opportunity Stands Out:

• Collaborative, team-oriented work environment

• Hands-on, onsite training to ensure a strong start

• Ongoing coaching and support to promote long-term success

• Stable role with a well-established and reputable company

• Opportunity to grow skills and build a long-term career

Key Responsibilities:

• Serve as the primary point of contact for French-speaking customers via phone, email, and internal systems

• Process and manage customer orders, inquiries, and account updates

• Coordinate with sales, logistics, and operations teams to ensure timely and accurate order fulfillment

• Resolve customer issues, concerns, and discrepancies in a professional and timely manner

• Maintain accurate customer records and documentation within internal systems

• Support both domestic and international customers as needed

Qualifications:

• Fluency in French and English (spoken and written) required

• Previous customer service, account management, or inside sales experience preferred

• Strong communication, organizational, and problem-solving skills

• Proficiency in Microsoft Office; ERP or CRM experience a plus

For immediate and confidential consideration reach out to me, Jackie Blythe, at jblythe@cfstaffing.com.
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