Merchant Services Representative Bilingual (English/Spanish) - AZ, UT, NV, TX
EasyPay Finance, Phoenix, Arizona, United States, 85003
Merchant Services Representative - Bilingual
This is a work-from-home position open to bilingual candidates in Arizona, Nevada, Utah, and Texas.
As a Merchant Services Representative your main responsibility is to handle all inbound and outbound calls with our Merchants providing them with excellent customer service when they need our financing program for their customers. In addition, a Merchant Services Representative is responsible for all new merchant set-ups, trainings, processing consumer applications and reviewing conditions for funding. We are looking for outgoing and energetic individuals who are willing to go above and beyond to provide exceptional service day in and day out.
The position is full-time with Sundays and Thursdays off. Shift is 9:00 AM–6:00 PM PT weekdays and Sat. 8:30 AM-5:00 PM PT.
Saturday shift required (at overtime rate of 1.5x base rate).
Schedule may be subject to change due to business needs.
Qualifications
Excellent communication and interpersonal skills
Knowledge of Microsoft Office
Detail oriented and conscientious
Ability to work independently in a deadline-oriented environment
Must possess a disciplined work ethic, positive attitude and be highly motivated to succeed
Proficient in English and Spanish and comfortable conducting business in both languages
What We Offer
Compensation: Base salary $18
PLUS
bonus opportunity of up to $750 per month
Weekends paid at 1.5 base rate
Robust health insurance including individual and family Medical, Dental and Vision
Relax and recharge with Paid Time Off (PTO) Program; plus 10 paid holidays
Financial health with 401(k) programs and employer match
Internet reimbursement - $40 per month
Take care of your emotional, physical, and financial wellbeing with access to EAP
We invest in your future through ongoing learning and development resources
Save on taxes with Flexible Spending or Health Savings Accounts
Peace of mind with Life and AD&D Insurance
Discounts for shopping at various retailers
EasyPay is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
The Company reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified individuals.
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As a Merchant Services Representative your main responsibility is to handle all inbound and outbound calls with our Merchants providing them with excellent customer service when they need our financing program for their customers. In addition, a Merchant Services Representative is responsible for all new merchant set-ups, trainings, processing consumer applications and reviewing conditions for funding. We are looking for outgoing and energetic individuals who are willing to go above and beyond to provide exceptional service day in and day out.
The position is full-time with Sundays and Thursdays off. Shift is 9:00 AM–6:00 PM PT weekdays and Sat. 8:30 AM-5:00 PM PT.
Saturday shift required (at overtime rate of 1.5x base rate).
Schedule may be subject to change due to business needs.
Qualifications
Excellent communication and interpersonal skills
Knowledge of Microsoft Office
Detail oriented and conscientious
Ability to work independently in a deadline-oriented environment
Must possess a disciplined work ethic, positive attitude and be highly motivated to succeed
Proficient in English and Spanish and comfortable conducting business in both languages
What We Offer
Compensation: Base salary $18
PLUS
bonus opportunity of up to $750 per month
Weekends paid at 1.5 base rate
Robust health insurance including individual and family Medical, Dental and Vision
Relax and recharge with Paid Time Off (PTO) Program; plus 10 paid holidays
Financial health with 401(k) programs and employer match
Internet reimbursement - $40 per month
Take care of your emotional, physical, and financial wellbeing with access to EAP
We invest in your future through ongoing learning and development resources
Save on taxes with Flexible Spending or Health Savings Accounts
Peace of mind with Life and AD&D Insurance
Discounts for shopping at various retailers
EasyPay is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
The Company reserves the right to modify, change, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is NOT an employment contract, implied or otherwise. The employment relationship remains “at will”. These job requirements are subject to change to reasonably accommodate qualified individuals.
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