Onsite Helpdesk Specialist: Tier 1/2 Support Pro

A technology consulting firm is seeking a Helpdesk Support Specialist to provide Tier 1-2 help desk support. The ideal candidate will have 4 years of help desk experience, strong troubleshooting skills on PC and Microsoft software, and a commitment to exceptional customer service. Responsibilities include supporting a variety of devices, utilizing ticketing software, and maintaining effective communication. This is a fully onsite position located in Chestertown, Maryland. #J-18808-Ljbffr