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Hybrid IT Service Desk Analyst – Indianapolis

The Heritage Group, Indianapolis, Indiana, us, 46262

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A family-owned business in Indianapolis is seeking an IT ServiceDesk Analyst. This hybrid role involves supporting end users through phone and remote tools, with a focus on Microsoft O365 and troubleshooting hardware and software issues. Candidates should have at least 2 years of experience in IT support, strong communication skills, and knowledge of ServiceNow. This position provides an opportunity to be part of a committed team, ensuring top-notch customer service in a supportive environment. #J-18808-Ljbffr