Remote SaaS Customer Tech Support Specialist

A media and community platform is seeking a Remote Technical Support Specialist to provide help desk support, troubleshoot technical issues, and collaborate with the engineering team. The role requires strong WordPress expertise and excellent written communication skills. You will engage with customers, simplifying complex technical concepts. This position is fully remote and candidates must be based in the United States, available to work Pacific hours or late-day EST. #J-18808-Ljbffr