Remote FinTech SaaS Support Specialist (L2/L3)

A leading Financial Technology firm is seeking a Technical Support Specialist to provide L2/L3 support for their B2B SaaS product. You will engage with customers via Zendesk, troubleshoot issues, and advocate for product improvements. The ideal candidate should have strong communication skills and be comfortable with technical concepts like APIs and JSON. This role offers a robust benefits package, including competitive salary and remote work flexibility. #J-18808-Ljbffr