Bilingual CX Frontline Training & Enablement Lead

Clover Health is seeking a CX Learning & Enablement Lead to enhance the performance of our customer experience team in Houston. This role will require fluency in both English and Spanish, along with a strong background in CX training and coaching. Key responsibilities include delivering impactful training sessions, analyzing performance metrics, and designing innovative learning interventions. The successful candidate will play a crucial role in shaping the training strategy while fostering a high-performance culture within the team. This position offers a competitive salary and numerous benefits. #J-18808-Ljbffr