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Sales Enablement Specialist

Catapult Solutions Group, Detroit, Michigan, United States, 48228

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Sales Enablement Coach / Partner Enablement Specialist

Overview Department

About Our Client

Our client is an established organization operating within a fast-paced, seasonal sales environment. They support high-volume, partner-based sales operations and are focused on delivering strong customer experiences through well-trained, confident frontline teams. The company emphasizes collaboration, continuous improvement, and real-time skill development to drive performance and results across distributed agent centers.

Job Description This role supports the execution and continuous improvement of sales enablement strategies by delivering hands-on coaching, in-person training, and tactical support to partner sales teams. The position is highly execution-focused, emphasizing real-time skill development, reinforcement of product knowledge, and experiential learning to improve sales performance.

On a day-to-day basis, this individual will work directly with partner trainers, team leads, managers, and agent teams to reinforce priorities, conduct role-play and call audits, and provide situational coaching aligned to current business needs. The role exists to ensure enablement strategies are not only deployed but actively lived and reinforced on the sales floor, particularly during high-volume peak periods.

The ideal candidate is passionate about coaching, thrives in dynamic environments, and enjoys working cross-functionally with service design, performance, and operational partners to ensure enablement efforts align with workflows, staffing models, and frontline realities.

Duties and Responsibilities

Execute existing sales enablement strategies and provide feedback to improve training materials and tactics

Deliver daily, hands-on support to partner trainers and team leads

Coach agents and managers to strengthen product knowledge and sales effectiveness

Facilitate in-person training, role-play, and experiential learning sessions

Conduct group call audits to identify strengths and coaching opportunities

Lead competitive intelligence drills and product deep dives

Reinforce priorities and updates through daily morning briefs

Partner with performance managers on engagement and recognition initiatives

Collaborate with cross-functional teams to align enablement with operational needs

Support weekend operations during peak seasonal periods as required

Required Experience / Skills

3–5+ years of experience in sales support or sales enablement

Experience working in call center or high-volume sales environments

Strong coaching and facilitation skills

Proven ability to influence without direct authority

Excellent verbal and written communication skills

Comfort working in fast-paced, seasonal businesses with shifting priorities

Nice-to-Haves

Experience supporting virtual or hybrid sales teams

Background working with sales trainers or frontline sales organizations

Familiarity with sales enablement tools or performance measurement frameworks

Keywords:

Sales Enablement | Sales Coaching | Call Center Sales | Partner Training | Experiential Learning | Revenue Enablement | Performance Coaching | In-Person Training

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