Overview
Collections Specialist (Finance)
– At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com The Collections Specialist is responsible for performing day-to-day collections activities within the Order-to-Cash (O2C) process for CooperCompanies\' North America entities, within a Global Business Services (GBS) environment. This role ensures timely follow-up on past-due accounts, accurate documentation, and compliance with company policies and SOX requirements. Reporting to the Collections Supervisor, the Specialist supports dispute resolution, assists with reporting, and contributes to standardization and efficiency across shared services. Job Summary
The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information. This position assists with aging report reviews, supports audits, and provides excellent customer service to internal and external stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools. Responsibilities
Perform day-to-day collections activities within the O2C process for North America entities. Follow up on past-due accounts in a timely manner and maintain accurate documentation. Support dispute resolution, assist with reporting, and contribute to standardization and efficiency across shared services. Qualifications
Attention to detail and strong organizational skills. Proficiency with ERP systems and Microsoft Office tools. Ability to communicate effectively with internal and external stakeholders.
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Collections Specialist (Finance)
– At CooperVision, a division of CooperCompanies, we're driven by a unifying purpose to help people to experience life's beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges - including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com The Collections Specialist is responsible for performing day-to-day collections activities within the Order-to-Cash (O2C) process for CooperCompanies\' North America entities, within a Global Business Services (GBS) environment. This role ensures timely follow-up on past-due accounts, accurate documentation, and compliance with company policies and SOX requirements. Reporting to the Collections Supervisor, the Specialist supports dispute resolution, assists with reporting, and contributes to standardization and efficiency across shared services. Job Summary
The Collections Specialist focuses on transactional activities, including contacting customers for payment, resolving basic disputes, and updating account information. This position assists with aging report reviews, supports audits, and provides excellent customer service to internal and external stakeholders. Success requires attention to detail, strong organizational skills, and proficiency with ERP systems and Microsoft Office tools. Responsibilities
Perform day-to-day collections activities within the O2C process for North America entities. Follow up on past-due accounts in a timely manner and maintain accurate documentation. Support dispute resolution, assist with reporting, and contribute to standardization and efficiency across shared services. Qualifications
Attention to detail and strong organizational skills. Proficiency with ERP systems and Microsoft Office tools. Ability to communicate effectively with internal and external stakeholders.
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